How will I know whether to go to my local UTC or to the Emergency Department?

The Emergency Department would be based at the specialist emergency care centre and provide care for patients in a life or limb-threatening situation. The UTC at both hospital sites is for illnesses and injuries that are not life or limb-threatening but require urgent attention.

We understand that it is sometimes difficult to know how serious your condition is. If you call an ambulance then the paramedics would assess you and decide on the most appropriate place for your care. This may be the Emergency Department or your nearest UTC.

If you walk in to an UTC and have a condition that requires emergency care, or in the unlikely event that you became critically unwell in an UTC, then you would be assessed and cared for by skilled clinical staff. If needed, you would be safely transferred to the Emergency Department at the specialist emergency care hospital