The Improving Healthcare Together consultation finished on 1st April 2020. Thank you to everyone who responded in person, online, through social media and by phone and letter.

Click here to read the independent analysis of feedback from consultation report.

This section is an online version of the summary consultation document. We invite you to explore each topic and it’s related documents, then complete the questionnaire to tell us what you think:


  1. Introduction
  2. Who we are
  3. Our history
  4. Why NHS services need to change
  5. Model of care: Proposals to change how we work
  6. Specialist emergency care hospital
  7. Examples of what these changes would mean for you and your family
  8. Comparing the options for the site of a new specialist emergency care hospital
  9. How we evaluated our proposals
  10. What people have already told us
  11. Timescales
  12. We want to know what you think

Complete the questionnaire

Fill in the consultation questionnaire online to tell us what you think.

Join us at a local event

We are planning public meetings and informal pop-up events where you can stop by to find out more information about the proposals. Check out the list of upcoming events to find your nearest event. 

Ask a question online

Explore the frequently asked questions or use our online form to ask your own question.



  • The decision-making meeting
    NHS South West London and NHS Surrey Heartlands CCGs’ Governing Bodies met in common on…
  • Next steps
    On 3rd of July 2020, NHS South West London and NHS Surrey Heartlands Clinical Commissioning…